Biman Bangladesh Airlines 

방글라데시 항공 

বাংলাদেশ বিমান 

Head Office

Biman Bangladesh Airlines LTD.

Head Office, "BALAKA", Kurmitola, Dhaka-1229, Bangladesh

Telephone: ‘BALAKA’: +88-02-8901600, +88-02-8901730-44

Admin Building, Terminal Building & Hanger Complex: +88-02-8901500-22, +88-02-8901640-54, Fax: +88-02-8901558

E-Mail

For online ticketing: ibebiman@bdbiman.com

For online ticket refund: iberefund@bdbiman.com

For customer query: dgmgs@bdbiman.com

For customer feedback and complaints: gmcs@bdbiman.com

Travel Agents Support: tapsupport@bdbiman.com

Job Opportunities: www.biman-airlines.com/corporate/jobs

Biman Call Center - Biman Call Center ? Biman Phone/Mobile Ticket Purchase Service :

Open: Everyday 08:30AM to 08:00PM

Mobile Phone: +88-01777715613, +88-01777715614, +88-01777715615, +88-01777715616

Manager :- +88-02-8901306, +88-02-8901384, +88-02-8901600 Ext: 2710, 2711

Email: sms@bdbiman.com

Motijheel Sales Centre:

Open: Everyday 08:00AM to 08:00PM

BIMAN (Ground Floor), 100 Motijheel C/A, Dhaka-1000, Bangladesh

Phone: PABX Number: +88-02-9560151 Ext: 145 (Domestic Counter), 136,138,158,157 (International Counter)

Direct Number: +88-02-9559620, +88-02-9553220, +88-02-9552155, +88-02-9559652.

Email: oicdso@bdbiman.com, amcdso@bdbiman.com

Manager, Counter: +88-02-9587009, Email: mgrssdso@bdbiman.com

Sales Promotion: +88-02-9587001, +88-02-9559871, +88-02-9552797, 

Email: salespromotion@bdbiman.com, spodso@bdbiman.com

Accounts: +88-02-9559516, Email: mgracctsdso@bdbiman.com

Banani Sales Centre:

Open: Sunday to Thursday 0900 AM to 1700PM (Closed on Friday, Saturday & other Govt. Holidays)

Ahmed Tower, 7th Floor, (Level-8 South West Corner), 28 & 30 Kamal Ataturk Avenue, Banani, Dhaka-1213, Bangladesh

Domestic and International Sales Counter: +88-02-9822263-64

Accounts & Sales Promotion: +88-02-9822272

Manager :- +88-02-9822260

Email: bananidso@bdbiman.com, spobanani@bdbiman.com

Ashkona Sales Center:

Open: Sunday to Thursday 0900 AM to 1700PM (Closed on Friday, Saturday & other Govt. Holidays)

Hajj Camp Premises (Ground Floor), Opposite Hazrat Shahjalal Int’l Airport, Ashkona, Dhaka-1230, Bangladesh

Phone: +88-02-7913725, +88-02-7913715, +88-02-8901500 Ext 4161/4162

Email: askonadso@bdbiman.com

Online Ticket & Refund Helpdesk

For Online Booking/Ticketing: +88-02-8901600 Ext: 2536, 2541, +88-02-8901794 

Email: ibebiman@bdbiman.com, ecommerce@bdbiman.com 

For Online Ticket Refund: +88-02-8901679, +88-02-8901600 Ext. 2754, 2756, 2750, +88-02-8901302 

Email: ibebiman@bdbiman.com, mgrrevg@bdbiman.com 

Web site: For Online Booking www.biman-airlines.com/ 

For Online Refund www.biman-airlines.com/about/refund 

Travel Agent Portal ? TAP Support

Phone: +88-02-8901794, +88-02-8901600 Ext: 2536, 2541 

Email: tapsupport@bdbiman.com

Web site: For Online Booking www.biman-airlines.com/travelagents

Biman Loyalty Club ? FFP Support

Biman Loyalty Club Call Center: +88-01974624626, +88-09606624626 

Biman Loyalty Club Support Center: +88-02-8901600 Ext: 2516, 2517 

Email: bimanloyaltyclub@bdbiman.com

Web site: For Online Booking www.biman-airlines.com/LC

Customer Feedback & Complaint

Email: dgmgs@bdbiman.com, gmcs@bdbiman.com](mailto:gmcs@bdbiman.com)

Web site: For Online Booking www.biman-airlines.com/about/feedback 

Focal Point Officer

General Manager, Public Relations

Biman Bangladesh Airlines Ltd.

Head Office, Balaka, Kurmitola, Dhaka-1229, Bangladesh

Office: +88-02-8901672

PABX: +88-02-8901600 Extn: 2110

Fax: +88-02-8901716

E-mail: gmpr@bdbiman.com

Ethics Committee

Mr. Shakil Meraj

General Manager (Public Relations) & Focal Point 

Biman Ethics Committee 

Phone: +88-02-8901672

E-mail: gmpr@bdbiman.com 

Biman Innovation Committee

Mr. Shakil Meraj

General Manager (Public Relations) & Focal Point 

Biman Innovation Committee 

Phone: +88-02-8901672

E-mail: gmpr@bdbiman.com